Returns & Exchanges
At SPARK PAWS, we want you and your pet to be 100% satisfied with your purchase. If the fit isn't perfect or you've changed your mind, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and signs of wear.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
