Returns & Exchanges

At SPARK PAWS, we want you and your pet to be 100% satisfied with your purchase. If the fit isn't perfect or you've changed your mind, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and signs of wear.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.